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Vita-Mix 1300 TurboBlend 4500
Product Description Vita-Mix TurboBlend 4500 is a heavy-duty, commercial-quality blender that delivers optimum performance and power. Superior engineering strengthens each part, ensuring a product that will last. Product Description Now this is literally a workhorse (actually 2+ workhorses) of a blender! The winning combination of a commercial quality powerful motor and a blade design that sucks the ingredients in for incredibly thorough blending, results in smooth, uniform consistency. It has a standout warranty, and an unbreakable jar with generous capacity. Easy to clean and with no parts to assemble, this is the penultimate blender. Reader Reviews I have owned the Vitamix 5000 for 7 years, and I love it. I can grind flour, make juice, soup, ice cream (the fruit smoothies I make with this are to die for)--in short, every kind of food processing you can imagine. This baby is built to last and has a 7-year warranty. Today, a couple weeks after the 7 years were up, I was very upset when it broke down. I thought, Isn't that just the way these things tend to go with warranties? I searched for Vitamix on the web (the URL is their name, and there is a link on this page, to them, too). I clicked on the button for service, got their 800 number, and called them at 6:00 p.m. Eastern time, and they were there. The service rep was friendly and knowledgeable. She asked me to describe in detail the symptoms of my ailing Vitamix. She then said, when I asked about it, that even though I was past the window period to do so, the company would still allow me to buy a three-year extended warranty for $120. I jumped at that, and found out that I could use it to cover the parts (and shipping) to fix the problem. She said I needed an "assembly piece" that sold for $75 without a warranty, a "drive socket" worth $12.00 and the shipping of $9.95 would be no charge to me. She said she was including a small wrench and instructions and I can fix it myself. So right off the bat I used most of the $120 to fix my first problem. I've never seen anything like this kind of service. When our tabletop water distiller broke, we had to send it in for warrantied repair, which cost $50 shipping (we paid), and weeks to get back. I think shipping the Vitamix to the company might have cost nearly that much, so I was delighted to have this option of getting the parts in 10 days to fix it myself and have my beloved Vitamix back working within a week and a half. If you are ever in the market for a food processor that is professional quality that works great with amazing customer service, this is it. The price is very competitive for what you get, and the product itself is fabulous. (Only one tiny little caveat--which is true for =any= blender--wear earplugs when you do the very high speeds or you could hurt your ears.) Update 2 years after my initial review: Another two years of wonderful performance from my Vitamix. This thing lasts and lasts and lasts--9 years and counting now!
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